Thank you for becoming an AED/CPR Certified First Responder!  It is difficult to predict all that might occur in a given emergency situation.  As a First Responder, you have the opportunity to provide life-saving procedures that could possibly sustain life until emergency services arrive.   Note:  AED’s are located in the break room on each floor.

General Procedure if you are the first person to arrive at the scene of an emergency:

CHECK the Scene and the Person:

·         Ensure the scene is safe

·         Is the person unresponsive?  Check the person for life-threatening conditions

·         How many are injured?

·         Are there bystanders who can help?

CALL 9-1-1 or assign someone who will stay close to scene to call 9-1-1 if you encounter one of the following:

·         Unconsciousness

·         No signs of life

·         Trouble breathing

·         Persistent chest pain or pressure

Note:  When in doubt – Always call 9-1-1

Assign someone to contact the Receptionist and inform of situation

Assign someone to meet arriving emergency personnel

Enlist the help of another First Responder if possible

Stay calm and DO NOT hang up until the EMS dispatcher instructs you to do so

Important note:  When calling 9-1-1, provide the following information to the dispatcher:

·         Your name, the number you are calling from and your exact location

·         The number of injured people

·         The condition of the person(s)

·         What aid/help is being rendered

CARE for the person based on the conditions you find

·         If the person is unresponsive or shows no sign of life, begin CPR using the following steps:

·         Compress chest 30 times

·         Open airway and give 2 rescue Breaths

·         Repeat cycle until AED arrives and follow AED instructions  

·         Continue cycle of CPR combined with AED until emergency responders arrive

·         Enlist the help of another certified user, if necessary

·         If the person is conscious, reassure him/her that help is on the way

·         Check the person for life-threatening conditions

·         Monitor the person’s airway, breathing

·         IMPORTANT:  Do not turn off the AED as it will provide vital information to arriving emergency responders

·         Please notify AED Coordinator immediately if an AED was used so supplies can be replenished

Receptionist Responsibilities:  Once notified that 9-1-1 has been called - Call <INSERT> at <PHONE #> and provide the following information:

o   Inform that 9-1-1 has been called and Emergency Services are on the way

o   Advise if an employee has been assigned to meet arriving emergency services to escort to area

o   If no employee has been assigned to meet arriving emergency personnel, provide the following information to the Security Guard:

§  Location of the person in need of assistance

§  Condition of the person / What aid is being rendered

§  Advise Security Guard to escort emergency personnel to area

o   Call other First Responders to enlist their assistance until emergency personnel arrives

CONCIOUS CHOKING: 

If you encounter a conscious, chocking individual that is coughing, encourage continued coughing.  If the victim is unable to cough, speak, or breathe, complete the following:

·         Lean person forward and give 5 back blows with heel of your hand

·         Stand behind person, plant your feet where one leg is slightly between the victims legs to maintain balance if the victim collapses, make a fist and place the thumb-side of your fist against the middle of the victim’s abdomen, just above the navel.  Grab your fist with the other hand and give 5 quick upward abdominal thrusts

·         Repeat until the object is forced out and the person breathes or coughs on his/her own

·         If the victim, collapses and is unconscious, administer CPR and call 9-1-1

See attached for list of AED/CPR Certified Responders.